A happy customer will stay with you for much longer. Customer retention is far less expensive than customer acquisition.
By treating your customers like kings you decrease the number of problems your business encounters that are created just out of spite.
Make sure all the hard earned traffic is converted into a customer.
Excellent customer service improves your public persona and strengthens your brand. Gratitude is often repaid with a great review.
We can cover any language you need.
Most questions are answered in 3-5 minutes.
We can cover your email, phone, social media, chat, Slack, Skype, screen-sharing sessions…
Our team is online 24/7 to support events in any time zone.
We’re the first filter that takes care of sorting all enquiries, replying to everything except questions related to your content library and availability.
Single point of contact for an improved experience.
Specially trained forces that know your services like the back of their hands.
You keep point of contact with the user. We help you with the advanced technical issues.
Perfect choice if you want an excellent safety net during your paid events.
"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently."
… by differently we mean: let InPlayer handle support for you!
Trusted by the world’s most innovative businesses – big and small: